Get the right gift. Every time...
We’re taking the awkwardness out of gifting.
No more worries about buying something they love. No more pretending to be thrilled with a gift you don’t want. No more wasted money or unwanted items.
Choose what to send
Whether it’s cash or a gift you’ve found online, let us know what you want to send. We can arrange delivery of any product you find online from Kuwait-based businesses; just give us a website or Instagram link.
Tell us where it’s going
You’ve told us what, now we need to know where. Don’t worry if you don’t know their address, all we need is a mobile number or email and we can take it from there.
Relax
You’re all done, we’ll take it from here.
We’ll get in touch with your lucky recipient to let them know you’ve sent them a gift. They’ll then get to decide if they want the item you’ve chosen or would rather take its cash value instead.
We won’t tell you what they choose but you can be confident they’ve ended up with the right gift for them.
You’ve been sent a gift!
Someone sent you something through Walaw. Lucky you! Click the link in your email or message to see who was thinking of you and what they sent.
Gift or cash – the choice is yours
You’re not always going to love the gifts other people choose for you. That’s why we give you the option to either claim the gift or take its cash value instead. Your decision is just between us, we won’t tell the person who sent you the gift which option you go for.
It’s on its way
If you’ve opted for the gift that was chosen for you, we’ll get that delivered to you right away. If you chose the cash, keep an eye on your bank account – it will be there soon.
Just remember to send a thank you to your sender!
Frequently Asked Questions FAQs
Can I send anything I can find an online link to?
We’re working on making your gifting options limitless but at the moment you need to select a product that’s available through Kuwait-based websites and Instagram accounts.
Can I swap the gift I’ve been sent for something else?
If what you’ve been sent isn’t quite what you want, you have the option to take its cash value instead. This way, you can buy something else that you’d rather have. We can’t switch a gift for another product for you.
When will I receive my gift?
Delivery time may vary according to the vendor but please allow at least 1–3 working Days
Will the person who sent me the gift know if I accepted it or took the cash?
Absolutely not! Your choice is totally confidential. All they’ll know is that they’ve sent you a gift and you’ve ended up with something that you wanted thanks to the choice using Walaw gives you.
Can I return or exchange the gift I received for a different item?
You’ll need to contact the vendor directly to make any returns or exchanges. Each vendor will have their own policy which will apply.
Can I send a gift and cash at the same time?
We can’t combine cash and gifts in a single order, but you can make multiple orders to the same recipients.